No problem! Fathom Events works with partners for payment processing and ticket delivery.
To expedite tracking your tickets down, we suggest navigating to the event you purchased tickets to, entering your zipcode, and looking at the ticketing provider. It will be listed just below the showtime as in the example below.
Atom Tickets Locations:
If you purchased a ticket for an AMC theater, Cinemark theater, or regional circuit, your ticket was likely purchased through Atom Tickets, Fathom Events primary ticketing provider that services over 50% of our theaters.
Retrieve from your Atom Tickets Account: https://www.atomtickets.com
Live chat support (click blue chat button in bottom right) : https://www.atomtickets.com/help/faq
Email support: firstname.lastname@example.org
Phone support (please have your credit card used to purchase handy): +1 (844) 838-6284
Retrieve your tickets from your Regal Crown Club account: https://www.regmovies.com/
Phone Support (please have your credit card used to purchase handy) +1 (888) 462-7342
Email support: Visit https://www.regmovies.com/rcc/contact-us
A handful of our locations, primarily Goodrich and Marcus cinemas, are on Fandango.
Retrieve from your Fandango account: https://www.fandango.com
You can also sign up for a Fandango account, and if you use the email you used at checkout when you sign up, your past orders will automatically import into your account. You may signup for Fandango VIP at this URL: https://www.fandango.com/fandangovip
Live chat support: http://fandango.custhelp.com/app/chat/chat_launch
Phone support (please have your credit card used to purchase handy): +1 (866) 857-5191